
Case study
Raiffeisen Bank Automates Business Lending Workflows
Financial Services
Albania
AlbaniaCase study summary
Raiffeisen Bank Albania implemented BLINC to address an outdated loan management system that lacked workflow flexibility, process transparency, and a consolidated view of lending stages. Qualysoft delivered the tailored business-lending automation platform on Creatio. Configurable workflows, standardized tasks, paperless processing, dashboards, and analytics guide loan applications and track processing stages. Reported outcomes included streamlined approvals, reduced processing time and manual errors, improved operational visibility, and better employee and customer experience.
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