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How Neova Unified Customer Data and Portals with Salesforce Lightning

Case Study

How Neova Unified Customer Data and Portals with Salesforce Lightning

Energy & UtilitiesFinland

About

Routine Automation unified Neova’s scattered systems into a single platform using Salesforce Lightning. We implemented Experience Cloud to create a centralized portal with role-based access and mobile ordering, while integrating ERP via Azure. The project resulted in automated workflows, increased conversion rates, and a unified data view for both sales and service teams.
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