Case study

How Neova Unified Customer Data and Portals with Salesforce Lightning

Energy & Utilities

Finland

Case study summary

Routine Automation unified Neova’s scattered systems into a single platform using Salesforce Lightning. We implemented Experience Cloud to create a centralized portal with role-based access and mobile ordering, while integrating ERP via Azure. The project resulted in automated workflows, increased conversion rates, and a unified data view for both sales and service teams.

View original case study

TransparencyWins ecosystem context

This case study was contributed by Routine Automation, a software engineering partner represented in the TransparencyWins ecosystem. Case studies make delivered project experience, project context and reported outcomes visible to tech buyers. Review this contribution together with available client testimonials, partner insights, certifications and other company signals when evaluating relevance for a sourcing need.