Case study

Profil Streamlined Automotive Service with Salesforce Field Service Lightning

Automotive

Germany

Case study summary

Routine Automation optimised Profil’s service operations by implementing Salesforce Field Service Lightning. We replaced manual reporting with automated workflows, introduced drag-and-drop scheduling (Gantt), and established direct integration with SAP. The project reduced administrative tasks for technicians, enabled real-time resource management, and created a unified data environment.

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TransparencyWins ecosystem context

This case study was contributed by Routine Automation, a software engineering partner represented in the TransparencyWins ecosystem. Case studies make delivered project experience, project context and reported outcomes visible to tech buyers. Review this contribution together with available client testimonials, partner insights, certifications and other company signals when evaluating relevance for a sourcing need.