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HubSpot for Floral Retail Company

Case Study

HubSpot for Floral Retail Company

RetailGermany

About

Routine Automation optimized operations for a floral retail company by implementing HubSpot. We centralized customer communications across multi-channels, integrated AI-powered live chat with a knowledge base, and automated case distribution. The project resulted in a 40% reduction in agent workload, 35% faster response times, and a 360-degree customer view, significantly boosting sales efficiency
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