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Salesmsg: From SMS Platform to CRM Powerhouse with RA’s Help

Case Study

Salesmsg: From SMS Platform to CRM Powerhouse with RA’s Help

TelecommunicationsUnited States

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Routine Automation developed a custom AppExchange package for Salesmsg, enabling seamless two-way SMS and calling directly within Salesforce. Compatible with both Classic and Lightning, the integration automates message logging and triggers workflows. The project resulted in 27% client growth within a year, improved brand authority, and significantly higher customer retention rates.
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This verified B2B case study was submitted by **Routine Automation** and vetted on Transparency Wins — the leading directory for IT service providers and tech partners. Explore verified profiles, compare hourly sourcing rates, or leverage our free, impartial Value Leap advisory service to receive custom, vetted shortlists of IT partners tailored specifically for your procurement goals.