Microsoft 365 Copilot: Capabilities and Limits

As generative AI becomes embedded in productivity suites, expectations often exceed operational reality. The article clarifies what Microsoft 365 Copilot can and cannot do across Word, Excel, Outlook, Teams, and PowerPoint—highlighting its dependence on data quality, permissions, and tenant configuration. It explains constraints around reasoning depth, data access boundaries, and governance requirements. For technology leaders, the implication is clear: Copilot value depends less on activation and more on information architecture, security controls, and change management.