Transparency Wins
B2B talent pool
P.B.

Talent

ServiceNow Principal Architect

Expert

Summary

Hands-on ServiceNow expert, experienced in both development and architecture design.

Detailed profile

ServiceNow Core: ITSM (Incident, Change, Problem, Knowledge), CSM, FSM, HRSD, and SPM. +2 Technical Skills: Expert-level knowledge in JavaScript, Glide Scripting, HTML5, CSS, and XML. +1 Data & Integration: Specialized in CMDB/CSDM implementation , REST API integrations , and third-party integrations with SAP and Azure. +4 UI/UX: Extensive experience in Service Portal development using AngularJS and custom widgets. +2 Key Projects & Professional Experience Senior Experience (2023 – Current) CSDM & CMDB Implementation: Led the implementation of the Common Service Data Model (CSDM) to standardize data across the CMDB, improving data accuracy and automating CI population through flows and scripted automation. +2 FSM Implementation & SAP Integration: Managed the Field Service Managem

Transparency Wins Ecosystem Context

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